Updated on June 13, 2025

Privacy Policy

At Nexra AI, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform, templates, and related services.

Information we collect

We collect the following information when you use Neuro AI:

  • Personal details such as your name and email address.

  • Account information when you sign up or make a purchase.

  • Content and data you create, upload, or manage within the platform.

  • Payment information processed securely through third-party providers.

How we use your information

We use your information to:

  • Provide and improve our platform and templates.

  • Personalize your experience and content workflows.

  • Process payments and manage subscriptions.

  • Offer customer support and respond to inquiries.

How we share your information

We do not sell your data. We only share it with:

  • Trusted third-party services that help us operate (e.g., payment processors, analytics tools).

  • Service providers that support hosting, infrastructure, and performance.

Data security

We take security seriously and use industry-standard measures to protect your information. Your data is stored securely, and we work with trusted providers to ensure safe handling of all information.

Your rights

You may:

  • Request access to the data we hold about you.

  • Update or correct your personal information.

  • Request deletion of your data.

Changes to this policy

We may update this Privacy Policy. We will notify you of any significant updates.

Contact us

If you have questions or concerns, please email us

FAQs

Have questions?
We’ve got you covered!

From how the system works to how it fits into your workflow, here are clear answers to your questions,

Wasn't able to find the answers to your questions?

Don't worry email us your questions and we will reply your right back with your answers!

Do I need any technical skills to use this?

Not at all. Nexra AI is designed to be simple and intuitive, so you can focus on creating and managing content without dealing with complex setups.

Can i customise the content generated by AI?

Yes. You can edit, refine, and adjust everything — from hooks to captions — so it matches your style and audience perfectly.

Does this work for all social media platforms?

It’s built to support content for platforms like Instagram, X (Twitter), and LinkedIn, with outputs optimized for each.

How does the smart scheduling work?

Nexra AI analyzes activity patterns and suggests the best times to post, or automatically schedules your content to maximize reach.

Can I manage all my content in one place?

Yes. The content management system lets you store, organize, edit, and reuse all your posts in a single structured workflow.

Is there a limit to how much content I can create?

This depends on your plan. Free and Basic plans have limits, while Pro and Enterprise unlock more flexibility and higher usage.

Can I upgrade or change my plan later?

Absolutely. You can upgrade anytime as your content needs grow.

Is this suitable for beginners?

Yes. Whether you’re just starting or already creating content regularly, the system is designed to adapt to your workflow.

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